Terms and Conditions Policy

Welcome to Scout Concierge, Relocation & Real Estate Services!

These terms and conditions describe the rules and regulations for the use of the Scout Concierge, Relocation & Real Estate Services website, located at www.scoutconcierge.pt, managed by EAGLE MAGNATA – RELOCAÇÃO & GESTÃO DE PROPRIEDADES, SERVIÇOS DE CONCIERGE, LDA, headquartered at Av. 25 de Abril 1097 C , office 4 level – 2, District of Lisbon, Municipality of Cascais, Parish of Cascais, registered at the Land Registry Office of Lisbon under the single registration and legal person number NIPC 515 334 359. By accessing this site, we assume that you accept these terms and conditions. Do not continue to use Scout Concierge, Relocation & Real Estate Services if you do not agree with all the terms and conditions stated on this page.


The website uses cookies to help personalize your online experience. When accessing Scout Concierge, Relocation & Real Estate Services, you may use necessary cookies.

A cookie is a text file placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

We may use cookies to collect, store and track information for statistical or marketing purposes to operate our website. You have the option to accept or decline Cookies options.

There are some Cookies that are necessary for our website to work. These cookies were not your consent. Please remember that by accepting necessary cookies, you also accept third-party cookies, which may be used through services provided by third parties if you use these services on our website, for example, a video display window provided by third parties and integrated into our website.

Product Information, Prices and Contents

Scout Concierge reserves the right to modify, without prior notice and at any time, the information and commercial offer presented on: products, prices, promotions, commercial conditions and services.

The images that illustrate each product at Scout Concierge are merely illustrative and may differ from the service subsequently delivered.

The services for sale in the online store are subject to availability at the companies that provide the services and will be processed on a first-come, first-served basis. In case of non-possibility of transferring the service, the customer will be duly notified, and an alternative supplier with similar characteristics will be suggested.

Under Portuguese law, product prices are indicated in € (euros).

Purchase and payment

To make a purchase at the Scout Concierge Online Store, the user must register as a customer.
Once registered, the user can make his purchase by selecting the desired products. You must follow all the steps in the same, so that the purchase is completed successfully.
After confirming the order in the Scout Concierge online store, you must select the payment method you want, among the available options, Multibanco, Bank Transfer, Visa, Mastercard.

Any order placed on the Scout Concierge online store will only be processed after payment is received. The formalization of the purchase does not constitute a reservation of the services.
After confirming the purchase at Scout Concierge’s online store, an email will be sent to the contact address registered there by the customer at the time of formalization, with all details about the same, billing and payment information. If the customer does not receive the order confirmation email, they are requested to contact a Scout Concierge by calling +351 214821345 or by emailing online@scoutconcierge.pt
Purchases made by users from countries outside the European Union must be previously validated.

Purchases will be processed in order of arrival.

If a purchase cannot be satisfied in part or in full, the customer will be immediately contacted by Scout Concierge.

After receiving the data regarding the purchase, the user has 3 business days to make the payment. If this is not done within this period, the order will be automatically cancelled.
Proof of bank transfer must be sent to the email online@scoutconcierge.pt
Payments are received in euros, regardless of the currency in which the transaction is carried out. Conversion fees for payments made in other currencies will have to be borne by the customer.


To effectively provide the services, the Client must provide all necessary information in a timely manner. The client is responsible for ensuring the accuracy of personal and other relevant documents. Scout Concierge cannot be held responsible for false documents provided by the Client or third parties acting on behalf of the Client. The Client agrees to collaborate with Scout Concierge in the execution of the contracted services. In cases where State services such as consulates orfinance departments reject visas, residence permits, or consular recognitions, including lack of documentation, Scout Concierge cannot be held responsible.


Unless otherwise noted, Scout Concierge and/or its licensors own the intellectual property rights in all material on Scout Concierge. All intellectual property rights are reserved. You may access Scout Concierge for your personal use subject to the restrictions set out in these terms and conditions.

Should not:

• Copy or republish material from scoutconcierge.pt
• Sell, rent or sublicense material from scoutconcierge.pt
• Reproduce, duplicate or copy material from scoutconcierge.pt
• Redistribute Scout Concierge content

Portions of this site offer users the opportunity to post and exchange opinions and information in certain areas of the site. Scout Concierge does not filter, edit, post or review comments on the site. Comments do not reflect the views and opinions of Scout Concierge, its agents and/or affiliates. Comments reflect the views and opinions of the person posting their views and opinions. To the extent permitted by full laws, Scout Concierge will not be liable for comments or any liability, damages or expenses caused and/or suffered as a result of any use and/or posting and/or appearance of comments on this website.

Scout Concierge reserves the right to monitor all comments and remove any comments that may be deemed inappropriate, offensive or in violation of these Terms and Conditions.
You warrant and represent that:

• have the right to post comments on our website and have all necessary licenses and consents to do so;
• the comments do not invade any intellectual property rights, including, without limitation, third party copyrights, patents or trademarks;
• the comments do not contain any material that is defamatory, libelous, offensive, indecent, or otherwise unlawful, which constitutes an invasion of privacy.
• comments will not be used to solicit or promote business or to personalize or present commercial activities or illegal activities.
Grant Scout Concierge a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your comments in any and all forms, formats or media.

Hyperlinks to our content:

The following organizations may link to our website without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors may link to our site in the same way that they link to the sites of other listed companies;
• System-wide accredited businesses, except soliciting non-profit organizations, charity centers and charitable fundraising groups that cannot link to our website.

These organizations may include links to our home page, publications or other information on the site, provided the link: (a) is not misleading; (b) does not falsely imply sponsorship, endorsement or approval of the binding party and its products and/or services; and (c) falls within the context of the binding party’s website.

We may consider and approve other link permissions from the following types of organizations:

• well-known commercial and/or consumer information sources;
• dot-com community sites;
• associations or other groups pos representing charities;
distributors of online directories;
• internet portals;
• accounting, law and consulting firms; It is
• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us appear unfavorably to ourselves or our accredited business; (b) the organization has no negative records with us; (c) the benefit to us of the hyperlink visibility offsets the absence of Scout Concierge; and (d) the link is in the context of general resource information.

These organizations may link to our homepage, provided the link: (a) is not misleading in any way; (b) does not falsely imply sponsorship, endorsement or approval of the binding party and its products or services; and (c) falls within the context of the binding party’s website.

If you are one of the organizations listed in paragraph 2 above and are interested in creating a link to our website, you must let us know by sending an email to Scout Concierge. Please include your name, the name of your organization, contact information, as well as your website URL, a list of all the URLs you would like to link to our website, and a list of the URLs on our website you would like to link. Wait 2-3 weeks for a response.

Approved organizations may be hyperlinked to our website as follows:

• By using our corporate name; or
• By use of the uniform resource locator to which it is linked; or
• Using any other description of our linked site that makes sense within the context and format of the content on the linking party’s site.

The use of the Scout Concierge logo or other artwork to create links will not be permitted in the absence of a trademark license agreement.

Responsibility for the content:

We will not be responsible for any content that appears on your site. You agree to protect and defend us against all claims raised on your site. No links shall appear on any website that could be construed as libelous, obscene or criminal, or that infringes, otherwise violates or advocates the infringement or other violation of any third-party rights.

Reservation of rights:

We reserve the right to ask you to remove all or any specific links to our website. Approves the immediate removal of all links to our website upon request. We also reserve the right to change these terms and conditions and your binding policy at any time. By continually connecting to our website, you agree to comply with and abide by these terms and conditions of linking.

Removing links from our website:

If you find any links on our site that are offensive for any reason, you can contact us and let us know at any time. We will consider requests to remove links, but we are not obligated to do so or respond directly.
We do not guarantee that the information on this website is correct. We do not guarantee its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material contained therein is kept up to date.


To the fullest extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and your use of this website. Nothing in this disclaimer:

• limit or exclude our liability for death or personal injury;
• limit or exclude our liability or your liability for fraud or fraudulent misrepresentation;
• limit any of our liabilities in any way not permitted by applicable law; or
• exclude any of our or your liabilities that cannot be excluded under applicable law.

The limitations and prohibitions of liability set out in this section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising from the disclaimer, including liabilities arising in contracts, torts and for breach of statutory duty.

As long as the website and the information and services provided therein are free of charge, we will not be liable for loss or damage of any kind.